We take data protection and confidentiality extremely seriously and comply with national and European data protection regulations. We therefore want to explain the most important aspects with regard to the collection, processing and use of data, particularly which information and personal data is stored and how we handle it.
Further or deviating data protection provisions may exist in relation to individual offers or services provided via our app. You shall be provided with these special provisions within the scope of the offer or service and they shall take precedence over the general provisions.
1. Data controller
The entity responsible for the collection, processing and use of your personal data as defined by Germany’s Federal Data Protection Act is Tetra GmbH, Herrenteich 78, 49324 Melle, Germany.
2. Collection of personal data
To use this app, you must open an account. The following personal information is required to this end:
After registering, you will receive an e-mail with a link for confirming your registration. The double-opt-in procedure serves to prevent spam and provide legal certainty to senders of e-mails with commercial content as the sending of unsolicited commercial e-mails is prohibited.
2.1. Filter alert
The following personal information is required for you to use the cartridge reminder.
Within the scope of this feature, the e-mail address is used to send you e-mail reminders, for example in relation to water changes.
2.2. Retailer search/location data (Google Maps)
3. Google Analytics
5. Data security
We endeavour to use all technical and organisational possibilities to store your data in a way that it is inaccessible for third parties.
All data is stored on servers which are operated to high security standards and are protected against access by unauthorised persons and misuse.
6. Right to information as well as its correction, deletion or blockage
Upon written request, you can receive free information from us at any time about the data we have stored about you, its origin and recipients plus the purpose of any data processing. You also have the right to correct, block or delete your data at any time.
To do this, simply contact us by e-mail, fax or letter:
Tetra GmbH, Herrenteich 78, 49324 Melle
Telephone:+49 (0)5422 10 50
Fax:+49 (0)5422 42 98 5
We shall instigate the deletion, correction or blockage of your data to the extent permitted by law.